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  • Best Availability Book Up To 4 Weeks in Advance.
    Last-Minute Requests Are Not Guaranteed.

    Call/Text : (863)280-1051

  • ***No Party Is Confirmed Until A Deposit is Made***

  • Rush Fees - Will Be Applied to Last Minute Parties Within 7 Day of Event.

    - 7 Days Notice: $35 Per Character

    - 24hr/ Same Day: $50 Per Character

Travel Fee's Of .75Cents Round Trip - Will Be Applied to Parties/Events Over 25 Miles from Our Haines City Location.

Holidays Fees - (Apply Per Character) For Valentines Day, Easter, 4th Of July, Labor Day, Halloween, Christmas Eve, Christmas Day, New Years Eve

-HEAT ADVISORY- 

  • Beginning May 17th - October 17th, All Mascot Parties: 45 Minutes & 1 Hour & Meet & Greets MUST BE INDOORS

  • With Sufficient AC, For Health & Safety Reasons, This is to keep our performers safe this summer.

Cancellation Policy

  • 1. If your event/party is cancelled three weeks before your scheduled event/party, you will get a 100% refund of your deposit.

  • 2.     If your event/party is cancelled less than three weeks before the event, a 50% refund of the total amount paid will be given.  

  • 3.     Any cancellations 2 weeks or less before your event/party ZERO Refunds will be given. Please understand we hold that time open for you and cannot accommodate last minute cancellations.

Rescheduling Policy

1. If for any reason you need to reschedule or push back the time of our arrival, PLEASE NOTE: Rescheduling is subject to our Availability!  Please do so within 2 week of our contracted party date on this Invoice. Last minute Reschedules are not guaranteed as we plan other parties around the initial date & time agreed upon in this invoice. Reschedules may require us to find a New Performer and/or Character Attendant to accommodate your event. If your party is booked within two weeks of your event, this policy will still apply. Please understand we hold that time open for you and cannot always accommodate last minute cancellations/ Changes.

2. Rescheduling Fee: If you need to reschedule our character's arrival date or time 1 week before we are scheduled to arrive, By Booking our services - you agree to pay a rescheduling fee of $35.00 - PER CHARACTER

  • If you need to reschedule our character's arrival date or time less than 3 Days you agree to pay a rescheduling fee of $75.00 - PER CHARACTER

  • If you need to reschedule our character's arrival date or time within less than 24 Hours  you agree to pay a rescheduling fee of $100.00 - PER CHARACTER

  • If you need to reschedule our character's arrival date or time The Day Of you agree to pay a rescheduling fee of $150.00 - PER CHARACTER

3. If you do accrue a Rescheduling Fee, All balances must be made and Paid in full before the character arrives VIA our payment options.

FAQ

Outdoor family event in Winter Garden with party entertainment